Kwik Launches In Lagos to Provide B2B, On-Demand Delivery Service
 Posted Date : 2019-07-15

Committed to providing B2B focused, on-demand and last-mile delivery service in Nigeria, Africa Delivery Technologies, which trades as Kwik, has launched in Lagos.

Founded in July 2018, it’s the latest on the African continent to go after solving the logistics and last mile-delivery problem. 

The founder and CEO of the company, Romain Poirot-Lelling said the company has been working for over a year and half on launching of their services in sub-Saharan Africa cities, starting with Lagos.  Nigeria and Lagos in particular are blessed with large companies and even medium size industries, all which need exchange of documents or parcels internally within their companies or between themselves or their customers.

Poirot-Lelling explained that the country’s poor infrastructure, population density and traffic in Lagos have constrained growth in the logistics industry.  He added that time delays, poor tracking and tracing capabilities, poor logistics quality and competence are some of factors that weigh on growth prospects for the business.

Nigeria ranked poorly on all these factors on the logistics performance Index 2012 and has lost significant ground since the 2010 rating. 

“Our model is quite different from existing companies: we are an asset-light company and we enroll the Kwiksters – our delivery partners – much like Uber is enrolling drivers.  Our job is to select very strictly these Kwiksters and to create an environment in which they can thrive and enhance their standard of living.  We provide them equipment, training, financial services, technology and incentives – as well as a clear set of rules that we strictly enforce”.

As result, Poirot-Lelling stated that Kwik is talking with clients and big companies in the pharmaceutical and automotive business.  He noted that these companies most times send a delivery van on a route at 8.00am and it comes back at 8 or 9.00pm due to traffic in the city.

Poirot-Lelling continues: “Our approach, which is point-to-point delivery service, is not unique because it has been experimented by a lot of delivery companies in other countries and cities of the world.  But what we are bringing into the market with this approach is the power of technology.  We also want to contribute to the very dynamic Nigerian ecosystem by partnering with companies such as Paga and Paystack.

“We have an application that we use to track our fleet of riders.  The technology also helps our customers to track their documents or parcels just the same way they use Uber or Bolt.  All they need is to download the app Kwik.  There is individual account and corporate account.  For example, if you are a corporate customer, you can route many parcels and opt for right away of later. Also you choose if it is one off or recurrent.

A 2018 Logistics and Supply Chain Industry report released by the African Centre for supply Chain in March this year, put the value of the logistics sub-sector of the economy at N250 billion (US$700 million).  The report pointed out that logistics is the fastest growing industry in the world and urged the government to assist in growing the sub-sector in Nigeria.

Commenting on the B2B, which is expanding e-commerce to business-to-business-to-consumer, Poirot-Lelling said Kwik’s focus is lean delivery service on demand business, adding that Lagos has equilibrium economy.

He further explained that it could have better potential if people, goods and services inside the city are transported more efficiently.  “So, this is the general approach we are bringing into the market,” he said.


The Guardian, June 29, 2019